Shipping Policy

Processing Time

Orders are processed within 1–2 business days of payment confirmation. During sale periods or festive seasons, processing may take slightly longer — we'll always keep you updated by email.

Delivery Timelines

Once shipped, delivery typically takes:

• Metro cities: 3–5 business days
• Other cities & towns: 5–7 business days
• Remote / rural areas: 7–10 business days

Exact shipping charges and any free-shipping threshold are shown at checkout before you place your order.

Order Tracking

Once your order ships, you'll receive a confirmation with tracking details. You can also track the status of any order anytime from My Orders in your account.

Shipping Partners

We work with trusted national courier partners to make sure your order reaches you safely and on time, no matter where in India you are.

Delays

Occasionally, deliveries may be delayed due to weather, regional logistics disruptions, or courier constraints beyond our control. If your order is significantly delayed, please reach out to us and we'll look into it right away.

Need Help?

For any shipping questions, write to us at support@nayeleithe.com or call +91 98765 43210 (Mon–Sat, 10am–7pm).